Download the Systems Stress Test Checklist

Tick all that apply

• We have processes that only one person fully understands
• Some steps rely on memory rather than documentation
• Team members regularly ask “Who owns this?”
• Handover between people or departments is inconsistent
• We have steps in our workflow that feel outdated or unclear

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• Work regularly gets stuck at the same point
• Deadlines are missed because someone didn’t know a task was theirs
• Approvals take longer than they should
• Tasks often sit waiting for information from someone else
• We rely on reminders or chasing to keep things moving

Tick all that apply

• The same mistakes happen again and again
• We often have to redo work because something was missed
• Information is sometimes wrong, outdated or inconsistent
• We have multiple versions of the same document
• People regularly check each other’s work for accuracy

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• Two people often do the same task without realising
• We repeat steps because the process isn’t clear
• We enter the same information into multiple systems
• We have tools that overlap or do the same job
• We manually transfer information between platforms

Tick all that apply

• Our tools slow us down or feel clunky
• We switch between multiple apps to complete one task
• Information lives in too many different places
• Some tools don’t integrate with others
• We rely on spreadsheets to fix gaps in our systems

Tick all that apply

• Some tasks have unclear ownership
• Responsibility changes depending on who’s available
• We rely on “whoever picks it up first”
• No one is sure who signs off certain steps
• We have tasks that fall through the cracks

Tick all that apply

• Multiple issues seem to link back to the same step
• Fixing one part of the process would improve everything else
• The earliest step in the workflow feels messy or unclear
• This step relies heavily on manual workarounds
• This step causes confusion, delays or repeated questions